As someone who delivers great products, how do you know the experience you’ve created resonates with your users? Analytics gives us a great indication of what features are doing well and which aren’t, but they can’t always explain the why behind things. Capture people right in the moment of using your product, and you have the chance to intercept and understand.
Running usability sessions with people will help you uncover inconsistencies, bugs, design flaws, and hidden or impossible features. This is a good thing! The earlier you become aware of issues your users may face in the wild, the more you as the designer, developer, product manager, can do about it.
Unlike what is often associated with usability testing, sitting down with people and running these sessions yourselves is not expensive or difficult. Users don’t need to struggle. Come along to this workshop to find out how you can incorporate this technique into your workflow for fewer surprises and a more healthy user experience.
No real prerequisites required, however to get the most out of the session you would want either some designs, a prototype, or ideally a built version of your product with you available to test. If you are concerned about showcasing this to a small group of people, perhaps a side project or older project you could use as an example.
Maxim is an iOS developer who’s shipped apps ranging from beauty geekery to a keyboard used by millions. Now working at Artsy, she makes art accessible to anyone with an internet connection and participates in Open Source. Coming from both a design and development background, she loves observing people in their natural habitat, making technology that will serve them instead of the other way around.
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